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User guide for Monarch cardholders

This guide has been designed to show you what to do after you have ordered your Monarch card as well as how to use this site to manage your card account.

Important points to remember when you order your card:

  • When ordering your card, your delivery address must match your payment address
  • If you already have a card then there's no need to buy another one (unless you want to!). If you already have a card please move on to the next step